B2B Senior Account Manager – Creative Design Agency Permanent

We have an exciting opportunity for a confident and focused Senior Account Manager to join an established and growing creative design agency to help to drive the next stage of their London expansion.

This is a hybrid working model, so this role is based between the main studio in Farringdon and remote working.

Our client is a full-service design agency which offers a variety of services including branding, website design and development, pitches, proposals and marketing collateral.

THE ROLE

The Senior Account Manager will join an established agency with a stable, loyal and growing client-base and a determination to build on the reputation and continue to grow.

WHAT WE ARE LOOKING FOR

• You’ll have 3-plus years of experience in an agency background
• You’ll be a strong strategic thinker, highly efficient, results driven, and solutions orientated
• You’ll be capable of handling multiple accounts, building strong and lasting relationships
• You’ll be able to thrive in a fast-paced, deadline driven environment
• You’ll be organised, detail oriented and delivery focused
• You’ll have experience in taking projects from brief through to delivery
• You’ll be confident and successful in presenting and communicating ideas to clients
• You’ll have a track record of working with big name corporate brands within the financial services, law, commercial property, or insurance sectors
• You’ll be revenue focused and results driven
• You’ll be a team player with excellent communication skills

KEY RESPONSIBILITIES

• Building successful and lasting relationships with core clients
• Briefing in designers and working with the resource team to ensure bookings are scheduled with the correct skillsets
• Understand the importance of brands and working within brand guidelines
• Run account meetings and take responsibility for service levels and feedback
• Spotting new business opportunities and providing support on client pitches
• Driving forward client strategy within the agency, assisting with revenue growth
• Managing project resource with the client’s onsite Resource team
• Preparing client facing documents and presentations, including monthly management information for core clients
• Creating and managing project timelines and budgets from brief through to delivery
• Driving and developing the Quality Review process
• Ensuring efficient monthly client billing
• Entertaining clients and teams